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Table 6 Summary of patient- and practice-level interactions, from multilevel regressions on all respondents.

From: Patient experience of access to primary care: identification of predictors in a national patient survey

Patient characteristic Not White White Under 45 yrs
(18-44)
45 yrs plus Not working Full-time Working full-time
Practice population1 20% White 80% White 20% White 80% White 20%
< 45
80%
< 45
20%
< 45
80%
< 45
20% FT 80% FT 20% FT 80% FT
Q2: Satisfied with getting through on the phone % Satisfied 72.7%3 87.4% 76.6% 89.4% 85.2% 89.1% 89.8% 92.6% 92.4% 88.2% 89.8% 84.5%
  Effects2 White patient: 1.076***
% Population White: 1.337***
Interaction: 0.955***
Patient aged under 45: 0.912***
% Population aged <45: 1.072***
Interaction: 0.946***
Patient working FT: 0.831***
% Population working FT: 0.932***
Interaction: 1.003 ns
Q4: Able to get appointment same day or next 2 days % Satisfied 77.9% 85.8% 80.4% 87.6% 85.0% 85.1% 89.5% 89.5% 90.9% 88.5% 85.2% 81.6%
  Effects White patient: 1.013**
% Population White: 1.175**
Interaction: 0.976***
Patient aged under 45: 0.893***
% Population aged <45: 1.000 ns
Interaction: 0.971***
Patient working FT: 0.772***
% Population working FT: 0.963**
Interaction: 0.988 ns
Q6:
Able to get appointment >2 days in advance
% Satisfied 64.4% 76.4% 67.4% 78.6% 72.5% 76.5% 80.2% 83.4% 83.0% 79.8% 76.6% 72.6%
  Effects White patient: 1.056***
% Population White: 1.196***
Interaction: 0.946 ns
Patient aged under 45: 0.907***
% Population aged <45: 1.042 *
Interaction: 0.995 ns
Patient working FT: 0.826***
% Population working FT: 0.969 ns
Interaction: 1.001 ns
Q8:
Able to get appointment with particular GP
% Satisfied 75.7% 83.3% 83.0% 88.6% 82.9% 84.1% 90.0% 90.7% 90.5% 89.4% 85.3% 83.8%
  Effects White patient: 1.129***
% Population White: 1.153***
Interaction: 0.952**
Patient aged under 45: 0.841***
% Population aged <45: 1.016 ns
Interaction: 1.011 ns
Patient working FT: 0.816***
% Population working FT: 0.984 ns
Interaction: 0.971***
Q9:
Satisfied with hours GP surgery open
% Satisfied 72.9% 79.9% 75.9% 82.4% 75.2% 79.8% 83.5% 86.9% 88.0% 86.5% 75.9% 73.2%
  Effects White patient: 1.043***
% Population White: 1.125***
Interaction: 0.989*
Patient aged under 45: 0.908***
% Population aged <45: 1.052***
Interaction: 0.904***
Patient working FT: 0.654***
% Population working FT: 0.981 **
Interaction: 0.992 ns
  1. 1Population-level characteristics were used in continuous form in the regression analysis, but for descriptive purposes, results are presented for population percentages of 20% and 80%
  2. 2 Odd ratios from multi-level logistic regression on all respondents.
  3. 3Estimated percentage from the regression model, controlling for all other factors in the model.
  4. * = p < 0.05; ** = p < 0.01; *** = p ≤ 0.001