|
q1 Getting into the building
|
0.110
|
-0.023
|
0.230
|
|
q2 Cleanliness of GP surgery
|
0.065
|
0.154
|
0.332
|
|
q4 Helpfulness of receptionists
|
0.054
|
0.150
|
0.597
|
|
q5 Getting through on the phone
|
0.025
|
0.072
|
0.623
|
|
q14 How feel about how long wait
|
0.194
|
0.128
|
0.496
|
|
q17 Satisfaction with opening hours
|
0.073
|
0.218
|
0.575
|
|
q20 Last time saw doctor – how good at giving you enough time
|
0.016
|
0.768
|
0.175
|
|
q20 Last time saw doctor – how good at asking about your symptoms
|
0.160
|
0.852
|
0.143
|
|
q20 Last time saw doctor – how good at listening to you
|
0.191
|
0.877
|
0.135
|
|
q20 Last time saw doctor – how good at explaining tests and treatments
|
0.243
|
0.780
|
0.211
|
|
q20 Last time saw doctor – how good at involving you in decisions
|
0.212
|
0.809
|
0.214
|
|
q20 Last time saw doctor – how good at treating you with care and concern
|
0.200
|
0.886
|
0.192
|
|
q20 Last time saw doctor – how good at taking your problems seriously
|
0.184
|
0.838
|
0.214
|
|
q23 Getting an appointment with practice nurse
|
0.235
|
0.141
|
0.409
|
|
q24 Last time saw practice nurse – how good at giving you enough time
|
0.694
|
0.210
|
0.222
|
|
q24 Last time saw practice nurse – how good at asking about your symptoms
|
0.886
|
0.279
|
0.190
|
|
q24 Last time saw practice nurse – how good at listening to you
|
0.926
|
0.176
|
0.152
|
|
q24 Last time saw practice nurse – how good at explaining tests and treatments
|
0.913
|
0.183
|
0.195
|
|
q24 Last time saw practice nurse – how good at involving you in decisions
|
0.918
|
0.188
|
0.211
|
|
q24 Last time saw practice nurse – how good at treating you with care and concern
|
0.940
|
0.110
|
0.102
|
|
q24 Last time saw practice nurse – how good at taking your problems seriously
|
0.952
|
0.132
|
0.152
|
|
q25 Overall quality of care provided by practice nurse
|
0.836
|
0.117
|
0.224
|
|
q31 Satisfaction with care at GP surgery
|
0.342
|
0.400
|
0.630
|
